Privacy Policy

Last Updated:
31 December 2024

At Accentra Software (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, BidMasterPro, accessible at www.accentra.in (“Website”), and our services (“Services”). By using the Website, you agree to the terms of this Privacy Policy.

This BidMasterPro Privacy Policy outlines the types of information we collect and how we handle it when you use our auto-bidding platform. For full service features, visit our Features Page.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and billing information.
• Freelancer.com account credentials (if applicable) for automated bidding purposes.
• Payment details for subscription plans.

Usage Data

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on the Website, and other analytics data.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

2. How We Use Your Information

• To provide, operate, and maintain our Services.
• To process transactions and send payment confirmations.
• To improve the Website and personalize your experience.
• To communicate with you, including responding to inquiries and sending updates.
• To monitor and analyze usage trends and preferences.
• To comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

• Service Providers: With third-party vendors who assist us in operating the Website and providing Services (e.g., payment processors, analytics providers).
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new owner.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data under certain conditions.
• Opt-Out: Opt-out of receiving promotional communications.

To exercise these rights, please contact us at info@accentra.in.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Analyze Website traffic and usage patterns.
• Deliver targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Website.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. International Data Transfers

If you are accessing the Website from outside India, please note that your information may be transferred to, stored, and processed in India, where our servers are located. By using the Website, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are made constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: